1. What printer are you using?

2. Please send a clear, in-focus picture of the Check Nozzle Pattern for us to examine.

3. What specific (Brand & Type) media?

4. What version of RIP are you using?

5. What specific Color Profile are you using while printing?

6. Have you checked the Page Feed Adjustment?

7. Please send a clear picture of the image showing the issue?

8. Please send the original artwork?


9. Once we have all of the information above we will review it and provide instructions to resolve your issue.